Last updated: 31 July 2026
Belladora, based in Dubai, United Arab Emirates, respects your privacy. This policy explains how we collect, use, store, and share personal information when you visit belladora.ae, contact us, create an account, or place an order.
Information we collect
- Contact and order details, including your name, email address, telephone number, billing and delivery address, and products ordered.
- Account details and communications you send to us.
- Transaction information. Card details are processed securely by our payment provider and are not stored by Belladora.
- Technical information such as IP address, browser type, device information, cookies, and website activity.
How we use your information
We use personal information to process payments and orders, arrange delivery, provide customer service, prevent fraud, maintain website security, comply with legal and accounting obligations, improve our products and website, and send marketing communications where you have consented or where permitted by law. You can unsubscribe from marketing at any time.
Payments and service providers
We share only the information reasonably required with trusted providers that help operate our business, including Ziina for online payments, delivery couriers, website hosting and security providers, analytics tools, and professional advisers. These providers may process information only for the relevant service and under their own legal obligations. We do not sell your personal information.
Cookies
Our website uses essential cookies for the shopping cart, checkout, account access, security, and site performance. We may also use analytics or preference cookies to understand and improve the website. You can control non-essential cookies through your browser, although disabling essential cookies may prevent checkout from working correctly.
Retention and security
We retain order and transaction records for as long as reasonably necessary to provide services and meet UAE legal, tax, accounting, fraud-prevention, and dispute-resolution requirements. Other information is kept only while needed for the purpose collected. We use reasonable technical and organisational safeguards, but no internet transmission or storage system is completely secure.
International processing
Some service providers may process information outside the UAE. Where this occurs, we take reasonable steps to use providers and safeguards appropriate to the information and applicable law.
Your choices and rights
You may ask to access, correct, or delete personal information we hold about you, object to or restrict certain processing, or withdraw consent where processing is based on consent. Some information may need to be retained for legal or legitimate business reasons. To make a request, contact info@belladora.ae.
Children
Our website is not directed to children, and we do not knowingly collect personal information from children without appropriate parental or guardian involvement.
Policy updates and contact
We may update this policy when our services or legal requirements change. The latest version will appear on this page with its update date. Questions can be sent to info@belladora.ae or Belladora, Dubai, United Arab Emirates.